From the Emergency Department, to radiology, to surgery, to rehabilitation and everything in between, Eight Crossings transcription staff are ready to help document your patient’s activities.Our talk-to-text transcription service is adapted to meet the unique clinical documentation needs for each department at your medical center.
We specialize in the labor side of medical transcription. Our Digital Workplace allows us to hire the best staff for each account wherever they may live. With staff spreading from Florida to Alaska (and many point in between) we are able to match our staff patterns with your dictation patterns and not worry about the occasional ice storm or hurricane keeping your team from their work.
THE CORE OF OUR TRANSCRIPTION SERVICE:
All talk-to-text transcription programs start with the following core service:
·Dictation – Toll free dictation lines available 24x7, never get a busy signal again.
·Document Delivery – Secure access for downloading completed transcripts from any internet connected computer.
·Dedicated Team - We assign primary transcriptions to each account so they have the opportunity to get to know the reporting patterns of each dictator. The primary team is backed up with 2 cross trained teams to insure flexibility for exceeding turnaround time and accuracy standards.
·Turnaround Time – We start with a 24 hour turnaround time maximum. We have a lengthy track record for document delivery well before the turnaround time maximum.
·Pricing – Pay only for work we do. All pricing is set on a per-line or virtual black character basis.
·Easy to Start - All you need is a phone for dictation plus an Internet-connected computer and our talk-to-text transcription service will be supporting you within 2 business days. No dedicated computers or software installation is needed.
ADD ON FEATURES FOR TRANSCRIPTION SUPPORT:
Customize your transcription program to use any/all of the following options:
·Dictation– Digital Handhelds for physicians who enjoy the flexibility of being able to dictate on the go. If you prefer to dictate at a computer then a remote microphone for PC-dictation can be installed.
·Document Delivery– Direct uploading to EMR integrated with an HL7 interface. Auto-fax and auto-cc: distribution also available.
·Turnaround Time– We actively support clients with 2, 4, 6, 12, 24-hour TAT options including STAT file requested supported 24x7
·Data Integration– Patient demographic information imported through an ADT feed for data integration within the transcribed documents.
·Physician e-signature– Whether from home or in the office physicians can review, edit and electronically sign their dictated reports. Once they sign off on a report it will route to clerical staff automatically for distribution.
DICTATION/TRANSCRIPTION TECHNOLOGY OPTIONS:
Hire us to transcribe on your technology, or hire us to transcribe on our technology that is integrated with your data systems. We are happy to bundle our transcription service with a preferred transcription technology platform. If your have a dictation/transcription platform established, we are equally happy to provide you with a transcription service based on the use of your own technology.
Every transcription processing step exceeds current HIPAA and JCAHO requirements while providing easy access and tracking of files at each step in the process. With added reliability and accuracy, you can be sure of getting additional patient referrals. Contact Eight Crossings sales to learn more.